Your interface
Bring the chat UI you already have
Use our ready-made widget, or connect your own customer experience to the same live conversation API.
Support, connectedEvery chat.
Every chat.
One living thread.
Let customers use your interface or ours. Relaychat connects AI, your support team, and Telegram without breaking the conversation.
9:41
No card required Your UI or ours
Product
Support should feel like part of your product.
No disconnected ticket portal. No forced chat design. Just one support layer that meets customers wherever they already are.
AI resolution
Answers grounded in customer data
Relaychat checks the account context you provide before explaining failed payments, balances, or transaction status.
Team handoff
People join without losing the thread
Your team replies from the in-app console or Telegram. The customer sees every answer in the original conversation.
Live attention
The right notification, right away
Route new chats to the app, Telegram, or both—with sound and one-tap access to the active conversation.
Workflow
From first message to the right answer.
Connect
Add one script or call the Customer chat API from your own interface.
Understand
Relaychat requests only the customer context your support response needs.
Resolve
AI answers instantly, or brings in your team when a person should take over.
Integration
One conversation. Three places to answer.
Your customer stays in your site. AI answers with context. Your team steps in from Relaychat or Telegram. Every message returns to the same live thread.
Read the integration guide
Ada’s payment chat
Active in your customer UI
Why did my wallet top-up fail?
I found the failed transaction. No funds left your account.
AI answered
Using live context
Team notified
App + Telegram
Pricing
Compare every limit Start small. Keep every conversation.
Starter
$25 / month
Live chat for a first product.
- 2,000 conversations / month
- 500 AI resolutions
- One customer chat installation
- App and Telegram handoff
Pro
Most popular$50 / month
Real-time support operations for growing teams.
- 15,000 conversations / month
- 6,000 AI resolutions
- Unlimited installations
- Customer data and audit history
Scale
$100 / month
High-volume support with advanced routing.
- 75,000 conversations / month
- Unlimited AI resolutions
- Advanced team routing
- Priority support